Terms of Service & Commercial Terms

This page sets out the commercial terms I work under and my rules for using AI.

Fees

Every engagement is priced at a fixed fee, agreed in writing before the work starts. I do not bill by the hour. Work starts with a one-week Discovery, and each stage after it (prototype, then build and deploy) is quoted at a fixed price once the stage before it is done. Training is priced per day of delivery. The current bands and what each one includes are on Services, in New Zealand dollars excluding GST, with a currency converter.

Terms of Engagement

The commercial terms are set out below.

Payment

• Invoices are due within 7 days
• Overdue amounts attract interest at 2% above the bank base rate
• For longer projects, I invoice monthly
• I may request advance payment for expenses or project security

Expenses

Reasonable expenses (travel, accommodation, materials) are reimbursable at cost. I will agree these with you in advance.

Confidentiality

Your information stays confidential. I will not share it except where needed to do the work or where legally required.

Intellectual Property

• Your data and pre-existing IP remains yours
• Work I create specifically for you becomes yours upon full payment
• I retain rights to my methodologies, tools and general know-how that I brought to the work

Engineering Tool Outputs

My free engineering calculators (IEEE 485 Battery Sizing, Hydrogen Venting, ROI Calculator, and others) are provided as decision-support tools. By using them, you acknowledge:

• No certified engineering analysis: Calculator outputs are estimates based on published standards and typical parameters. They do not constitute certified engineering analysis or professional advice.
• Independent verification required: All outputs must be independently verified by a qualified engineer before use in design, procurement, or compliance documentation.
• No liability: EthosPower accepts no liability for decisions made based on calculator outputs, including but not limited to equipment sizing, safety compliance, or financial projections.
• Your outputs are yours: Any results, reports, or PDFs generated by my tools belong to you. I do not retain or claim rights over your calculation outputs.

AI-Generated Content

When using my AI assistant (EthosAI) or any AI-powered features:

• AI responses are generated in real-time and may contain errors or inaccuracies. They should not be relied upon as the sole basis for engineering, legal, or financial decisions.
• Content generated by AI during your session is not stored by EthosPower beyond the active session unless you explicitly opt in.
• You retain ownership of any prompts, inputs, or data you provide to the AI assistant.

Termination

Either party can end an engagement. If you do, you pay for work completed up to that point.

Insurance

I maintain professional indemnity and public liability insurance. I am covered, and so are you.

Governing Law

These terms are governed by the laws of New Zealand. If there is a dispute, I will first try to resolve it amicably.

Client Care

I commit to:

• Delivering competent, professional service
• Fair and transparent pricing
• Clear, honest communication
• Handling any complaints fairly and promptly

AI Usage Policy

I use AI responsibly, and I expect the same from anyone using my AI-powered services. The uses below are not allowed.

Prohibited Uses

• Illegal activity: Controlled substances, human trafficking, IP theft
• Infrastructure attacks: Interfering with power grids, water systems, medical devices
• Security threats: Malware, hacking, bypassing security controls
• Weapons: Designing weapons, explosives, or chemical/biological agents
• Harmful content: Violence, hate speech, extremism, CSAM
• Privacy violations: Unauthorised surveillance, facial recognition, impersonation
• Misinformation: Fake news, election interference, deceptive content
• Fraud: Scams, phishing, pyramid schemes

High-Risk Applications

For sensitive areas like legal advice, healthcare, finance, or employment decisions:

• Human review is required before outputs reach end-users
• You must disclose that AI assisted in the work

Enforcement

Violations may result in throttling, suspension, or termination of access. Report concerns to ethics@ethospower.ai.

Contact

For questions or concerns:

• General enquiries: hello@ethospower.ai
• Ethics concerns: ethics@ethospower.ai
• Privacy matters: privacy@ethospower.ai